Case Studies
Handling the complexity of moving from a small to a large company
Client
General Manager – Human Resources working with a large firm
Age
42 years
Challenge
The client had moved from a small, family-managed enterprise to a professionally-managed large organisation. Not accustomed to the systems and processes of large, distributed companies, he was finding it difficult to work. Moreover, with a complex reporting structure, he was feeling overwhelmed about working with three managers.
Solution
Sunil’s coaching helped the client overcome his resistance to change. Encouraged to leverage the professional ecosystem around him, the client has changed his outlook to appreciate the benefits of the robust infrastructure, policies, training and learning opportunities at his new organisation.
Outcome
What felt like a hurdle earlier has now become an enabler for the client. In his new role, the client now leverages an expansive professional ecosystem to make better decisions at work. Moreover, the systematic approach to work makes it easier for the client to shoulder multiple responsibilities seamlessly.
Growing beyond one’s comfort zone
Client
CEO of a facilities management & retail firm
Age
52 years
Challenge
The client is the Promoter-owner and Chief Executive Officer of a growing facilities management & retail business. In its first five years, the business had witnessed rapid growth. However, for the last one year, business growth was beginning to stagnate. The client was struggling to cope with the slow pace of growth.
Solution
Sunil worked closely with the client to understand the business landscape, opportunities and challenges. The idea was to help the client appreciate that there is no silver bullet to explosive growth. Instead, it was much more important to focus on sustainable growth. Sunil coached the CEO on business growth in uncertain times and provided guidance on transforming the business from a local-only player to a global enterprise. Further, Sunil encouraged the CEO to expand business territories beyond the client’s comfort zone.
Outcome
By working on a sustainable growth strategy and analysing its results, the client found that achieving goals and growth targets set for the organisation was a lot more within reach.
Bridging the generation gap in the workplace
Client
An IT services company with a team size of 50+ members
Challenge
An IT services company that has been running for nearly 10 years, the client was finding it difficult to bridge the generation gap among its workforce. The client’s senior management team - with an average age of 45 years - was facing differences of opinion, outlook, beliefs and attitudes with Generation X team members, due to the generation gap.
Solution
To foster cross-generation collaboration, Sunil coached both the senior management team and the Gen Xers on their individual responsibilities towards:
- Ensuring open communication and transparency
- Fostering a sense of family and belongingness
- Building a culture of mutual respect
The company now works to leverage the experience of its seniors and synergises it with the energy and new ideas of Generation X.
Outcome
With Sunil’s intervention, the client has built a well-rounded workplace culture without nurturing any stereotypes. The team members have tided over their different characteristics and expectations and work together with an inclusive approach, for better decision-making.
Battling loneliness blues as a CEO
Client
CEO of a Singaporean firm
Challenge
The client serves as the CEO of a firm in Singapore. Being at the top, the client could neither discuss complex business challenges with his team nor reach out to the Board of Directors every now and then. The situation was beginning to affect the client’s performance.
Solution
Sunil worked closely with the client to create self-awareness, help him think positively and inculcate mindfulness. Sunil also helped to create a community around the client to discuss problems. By working with an approach that combined psychological and performance aspects, Sunil helped the CEO mitigate the feeling of vulnerability and loneliness that comes with being at the helm.
Outcome
The client was able to recognise and deal with the susceptibility by acting quickly, breaking the cycle of negativity and building an ecosystem to discuss issues and ideas openly.